Bay 101 restaurant11/28/2023 ![]() ![]() We moved to room 402 and while the heat worked, there was NO hot water coming from out of the bathtub/shower. Why the desk clerk could not bring a new key to me, I do not have understand. Mind you, all the buildings are separate, individual buildings from the lobby, which meant an outside walk, in the dark, back to the lobby. I called the front desk and was told I could switch rooms and to come all the way back to the front desk to pick up the key. However, after 20 minutes, only freezing cold air blew out. Upon arriving to room 309, the room was freezing, Inturned on the heat. The afternoon housekeeping staff had not washed any for the evening shift to have available. While checking in, I asked if I could have an extra blanket for the pull out sofa bed and was told there were no more blankets available. After having our flight cancelled at 10pm, I booked this hotel’s one bedroom, king suite, with full confidence that I would get a few good hours of sleep before our 6:45am flight. I am sorry to have to write summary negative review, because most Homewood Suites in which I have stayed have been wonderful. ![]()
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